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Prospects for the development of e-government in Kazakhstan within the framework of the 2020 UN Survey were discussed at an online conference
The Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan and "Zerde" "National Infocommunication Holding JSC held a joint conference "Achievements and challenges of e-government development in the countries of the region in the context of the 2020 UN e-Government Survey" in an online format.

The latest UN survey was published on July 10, 2020, and key trends and results of the study were discussed at an online meeting with the participation of heads of ICT ministries of the CIS countries, UN specialists, international experts from Estonia and Israel.

At the opening of the meeting, Minister of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan Bagdat Mussin spoke about the work on interaction with the private sector.

"We actively cooperate with business so that our citizens have a choice in receiving services," the head of the Ministry said.

According to the Minister, in order to give a new impetus to digitalization in Kazakhstan, an IT Council is being created under the President – an advisory body that is designed to solve urgent issues with the help of innovative methods and technological solutions.

"The results of the UN Survey show that countries have made significant progress and stepped forward on the path of transformation against the background of the outbreak of the COVID-19 pandemic," the minister said.

The head of the Ministry stressed that Kazakhstan IT companies have accumulated sufficient experience in the field of GovTech and are ready to share with foreign colleagues the results and comprehensive solutions, including in the provision of public services.

According to the Chairman of the Steering Committee of the Regional Civil Service Hub, Alikhan Baimenov, optimization of public services with the help of technology is one of the most important ways for the government to become more socially oriented.

"Economic development can improve the transparency of government actions and serve as a significant factor in the fight against corruption. Thus, modern technologies are crucial for building trust in the perception of the government," the Head of the Steering committee said.

Vincenzo Aquaro, Chief Digital Government, UN DESA, spoke about Kazakhstan's achievements in the development of e-government.

"It is impossible to underestimate the importance of transformational work in Kazakhstan. The UN Survey showed significant achievements of the “Digital Kazakhstan” state program, thanks to which the country occupies a leading position not only in Cntral Asia, but also around the world," the expert said.

According to the results of the 2020 UN global ranking on the development of e-government, Kazakhstan was ranked 29th, showing the best result among the CIS countries.

The video of the event can be viewed here https://www.youtube.com/watch?v=Z8VMXOw10kY